Kempinski Hotel Grand Arena Bansko - Bansko
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Kempinski Hotel Grand Arena Bansko
Pirin Street 96 2770 Bansko Bulgaria
No. of rooms
145
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.2/10
No. of rooms
145
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.2/10
Facial treatments
Bar
Guest accommodation is disinfected between stays
Fitness/spa locker rooms
CCTV in common areas
Tour desk
Physical distancing rules followed
Archeryoffsite
Terrace
Swimming pool
Light therapy
Kids' outdoor play equipment
Smoke alarms
24-hour front desk
Walking toursadditional charge
Themed dinner nightsadditional charge
Babysitting/child servicesadditional charge
Restaurant
Laundryadditional charge
Spa and wellness centre
Process in place to check health of guests
Fishingadditional charge
Board games/puzzles
Sun loungers or beach chairs
Massageadditional charge
Tour or class about local cultureadditional charge
Airport shuttle
Tennis equipmentadditional charge
Room service
Outdoor furniture
Property is cleaned by professional cleaning companies
Parking garage
Manicure
Staff follow all safety protocols as directed by local authorities
Heating
All plates, cutlery, glasses and other tableware have been sanitized
Solariumadditional charge
WiFi
Happy houradditional charge
Fitness centre
Sun terrace
Indoor pool
24-hour security
First aid kit available
Shared lounge/TV area
Outdoor pool
Airport shuttle (additional charge)
Use of cleaning chemicals that are effective against Coronavirus
Family rooms
Yoga classes
Outdoor pool (seasonal)
Dry cleaningadditional charge
Parking
Fitness
Shuttle service (additional charge)
Free WiFi
Parking on site
Food can be delivered to guest accommodation
Accessible parking
Make-up services
Snack bar
Fire extinguishers
Non-smoking rooms
Beauty services
Pet basket
Safety deposit box
Private parking
Indoor play area
Sun umbrellas
Ski pass vendor
Body treatments
Steam room
Facilities for disabled guests
Kids' club
Ski storage
Plunge pool
Car hire
Private check-in/check-out
Skiing
Barber/beauty shop
Bike toursadditional charge
Wine/champagneadditional charge
Currency exchange
Breakfast in the room
Indoor pool (all year)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Cashless payment available
Lockers
Fax/photocopyingadditional charge
Hair treatments
Non-smoking throughout
Luggage storage
Kids' mealsadditional charge
Haircut
Billiardsadditional charge
Pool cover
Pool with view
Body wrap
ATM/cash machine on site
Physical distancing in dining areas
Fitness classes
Business centreadditional charge
Spa/wellness packages
Valet parking
Sauna
Outdoor pool (all year)
Express check-in/check-out
Personal trainer
Trouser press
Key card access
Face masks for guests available
Body scrub
Hand sanitizer in guest accommodation and key areas
Tennis courtadditional charge
Contactless check-in/check-out
WiFi available in all areas
Waxing services
Massage chair
Pets allowed
Invoice provided
Internet services
Soundproof rooms
Pet bowls
Ironing serviceadditional charge
Delivered food is securely covered
Fruitsadditional charge
Heated pool
Lift
Spa lounge/relaxation area
Kids' pool
Electric vehicle charging station
Security alarm
Access to health care professionals
Hikingadditional charge
Horse ridingadditional charge
BBQ facilitiesadditional charge
Garden
Shared stationery such as printed menus, magazines, pens, and paper removed
Linens, towels and laundry washed in accordance with local authority guidelines
Daily housekeeping
Spa facilities
Pedicure
Cooking classadditional charge
Packed lunches
Shuttle service
Concierge service
Meeting/banquet facilitiesadditional charge
Special diet menus (on request)
Air conditioning
Hair styling
Hair colouring
Cycling
Foot bath
Kid-friendly buffet
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare forhotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
The hotel day starts from hour 15:00 and ends at 12:00.
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited inareas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotels availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December include a compulsory New Years Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Tue 1 Sept 2026 until Thu 1 Jul 2027
Deluxe Room Town View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Studio. - Featuring a balcony with city views, this studio also offers air conditioning and a TV. - The unit offers 1 bed. ;
Deluxe Room Mountain View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Town View with Twin Beds. The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, a TV, as well as city views. The unit offers 2 beds. ;
Deluxe Room Mountain View with Twin Beds. The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability. ;
Superior Queen Room. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a TV, as well as mountain views. The unit has 1 bed. ;
Studio with Mountain View. Featuring a balcony with mountain views, this studio also offers air conditioning and a TV. The unit offers 1 bed.
License number: Б3-ВБ3-746-А1